![retailer-cx Retailer Customer Experience](https://www.marsunited.com/au/wp-content/uploads/sites/2/2024/05/retailer-cx-1.png)
Our CX agency can help you grow your retail media network by expanding the value of your data and retail channels and delivering connected experiences for your shoppers and manufacturers.
Whether you are designing your first retail media network or ready to grow your existing network, we can help you turn every interaction into a transaction.
100m
in retail media sales annually (USD)
20%
YoY Funding
Increase
600+
Vendors Reached
and Engaged
12%
funding increase from net new revenue streams
With years of experience in the retail media space, our Australian CX agency has the extensive data and research expertise to help you enhance your performance.
Knowing & optimising your shopper
- 1P Data and Identity Solutions
- Audience Segmentation Strategy and Analysis
- Omni-Shopper Experience Strategy and Journey Mapping
- Martech Stack Strategy
Creating & optimising your ecosystem
- In-store and Online Shopper Experience
- Retailer Asset Monetisation, Planning and Activation
- Retailer Corporate Tentpole Concepts and Sales Packaging
- Marketing Effectiveness Measurement
Why Mars United Commerce
Retailer CX?
As strategic consultants to retailers, our CX agency is designed to flex and support your specific requirements at all levels of engagement.
Retail Media Network Build
We build performance-based solutions that connect your customer and vendor community in a meaningful way.
Retail Media Network Optimisation
We optimise performance across data, technology, ad products, media sales, and measurement.
Measurement Effectiveness Marketing
We connect the dots across all your data sources to provide performance metrics for all media and marketing initiatives.
We help your business grow by fueling the development of your retail media network and seamlessly connecting your customer experience ecosystem.
Shopper Intelligence
A comprehensive view of your 1P data, which will drive growth and establish a strong basis for your retail media network.
Shopper Experience
A fully connected, omni-channel shopper experience that drives sales and traffic for you and potential advertisers.
Shopper Performance
Performance metrics for your RMN overall and by advertiser against industry-standard KPIs.